Roland Rivera

Unleash creativity, inspire excellence, exceed expectations

A seasoned leader driving global product delivery and fostering strong client relationships. Skilled in contract management, financial oversight, and operational leadership. Proven track record spanning 20+ years in IT and education sectors. Experienced in international collaboration and team empowerment.

I have spearheaded global product delivery for renowned companies like Nokia, AT&T, Nikon, and TI. I ensure seamless purchase order management, contract compliance, and financial oversight, fostering strong client relationships. My leadership extends to establishing operational excellence, budget management, and talent acquisition. My impactful journey includes extensive international collaboration, leading to successful product launches and top-tier customer support, embodying dedication and excellence.

Achieved measurable success through strategic initiatives, fostering growth, and delivering impactful results

Handpicked by senior management to establish a new RAD department, enhancing total customer experience and quality.
Established and led three departments, boosting innovation and productivity through clear policies and team charters.
Recognized with multiple customer awards for exceptional problem-solving and support.
Led various core teams, delivering excellence in planning and execution.
Spearheaded the end-to-end development of a successful new product, from concept to deployment, in R&D.

As Sr. Director of Operations at Logisticorp LLC, I orchestrate seamless project execution, fostering collaboration, and meeting deliverables within scope and budget. I define objectives, develop detailed plans, and adeptly manage changes, ensuring optimal progress. With a focus on risk mitigation and client satisfaction, I maintain meticulous documentation and cultivate strong relationships. Through strategic delegation and continuous leadership development, I drive success while meeting budgetary objectives with agility and precision.

Sr. Director of Operations - Logisticorp
2018 - Present

Fostering our youth and educators. As an Instructional Technology Specialist and Science/Social Studies Instructor, I've championed tech integration, empowering academic excellence. Through comprehensive training and expert support, I've fueled innovation, resolved issues, and automated tasks for efficiency. Managing networks and delivering diverse teacher training, I've catalyzed growth, leading to remarkable 88% improvement on STAAR benchmark testing.

Instructional Technology Specialist (Callallen ISD) Science and Social Studies Instructor (Memorial Intermediate School) 2016-2018

Led high-level problem-solving as Manager of RAD, ensuring next-gen product integrity. As Total Customer Experience Manager, spearheaded global hardware solutions. Successfully managed AMD program operations, achieving on-time delivery. Directed global engineering for Product Engineering IV, meeting milestones consistently. As Product Engineering Program Manager, drove innovative product launches, significantly reducing cycle time.

Hewlett-Packard Enterprise (Formally Compaq)
1997 - 2016

Quality, not quantity

Certified Texas Educator (Region 4, TEA ID: 1981225)
Bachelor's in Management (Our Lady of the Lake Univ., San Antonio)
Associate's in Computer Electronics (Texas State Tech College, Harlingen)
Professional development: Failure Modes and Effects Analysis, Business Acumen, ESS Leadership, Supplier Development, Systematic Problem-Solving
Technical training: Advanced NetWare Administrator Certification.